COVID-19 Policy

Keeping You Safe

Welcome to the newly restored Drapers’ Hall. We have a varied and exciting programme of events for you to enjoy in this stunning venue.

Guidelines for attending events:

At Drapers’ Hall, the safety of our audiences, staff and volunteers remains our top priority.

The health and safety measures we have put in place are below. If you have any questions or concerns that are not covered here, please email us at

How will my ticket work?

The majority of tickets will be e-ticket or print-at-home ticket. This will allow you to enter our venue more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team.

What happens if I have COVID-19 and can’t use my tickets?

We will continue to ensure that you have maximum flexibility by allowing the cost of your tickets to be credited back to your account up to 4 hours prior to the performance – so if someone in your party is confirmed as COVID-19 positive or has symptoms, there is no need to worry.

If these circumstances apply and you cannot attend please contact

What other safety measures are in place?

To help keep you safe the venue will be thoroughly cleaned throughout the day, including before all performances. This will include the disinfecting of public areas including toilets, floors, doors and furniture.

Front of House staff and cleaners will follow all safety guidelines.

Hand sanitising stations have been set up for your use.

Get involved

Come and get involved. Support us to give a future to the city’s heritage by joining our volunteer team, or by donating online.

Get Involved